Property clearance for estate agents
From cluttered property to market-ready — without another contractor to manage.
We clear probate, vacant and end-of-tenancy properties and hand them back ready to market — with keys collected from your branch and returned on completion. No agent needs to attend.
The problem
A property you cannot photograph is a property you cannot sell.
Every week a property sits full is a week it is not being viewed, and the listing photographs are the first thing a buyer or tenant sees.
The things that usually hold it up:
- contents nobody has authority to remove yet;
- a vendor or executor who lives hours away;
- keys in one place and the property in another;
- a clearance that empties the property but leaves it needing a clean before photographs;
- carpets or appliances that should have gone but did not;
- no confirmation the property is actually ready, so a viewing is booked on trust.
We take the whole of that off your desk. You give us the property and the key arrangement; we come back when it is cleared, cleaned and ready for the photographer.
Neither you nor the vendor needs to attend. Keys come from your branch and go back to your branch.
What we handle
From full to viewing-ready.
Full or partial clearance
Houses, flats, garages, lofts, sheds and gardens, cleared under the agreed instruction.
Cleaning and preparation
Optional cleaning following clearance so the property is ready to photograph rather than merely empty.
Carpets and appliances
Lifting and removal where they are beyond saving, and electrical items handled under the applicable waste rules.
Key collection and return
Collected from your branch and returned there on completion, where operationally practical.
Photographic confirmation
Completion photographs so you can see the property is ready without a site visit.
Licensed disposal
Waste transfer documentation for loads leaving the property. Registered upper-tier waste carrier, CBDU502187.
On completion
What you get back.
Enough to brief a photographer, reassure a vendor and close the file, without anyone from your branch attending the property.
What is included is set out in the quotation before the work starts, so there is no ambiguity at the end about what should have arrived.
Completion pack
Depending on the agreed instruction and scope
- Accepted quotation and agreed scope✓
- Your property or branch referenceCarried through to the invoice✓
- Completion photographsRoom by room, so you can see it is ready✓
- Confirmation the property is clear✓
- Cleaning completedWhere cleaning forms part of the instruction✓
- Disposal documentationWaste transfer records for loads removed✓
- Keys returned to branch✓
- Invoice matched to the instruction reference✓
Process
Four steps, and one of them is yours.
Send the property
Address, size, what needs doing and where the keys are. Photographs help but are not essential.
Scope and quotation
We review it and come back with a referenced quotation setting out what is included.
We attend
We collect the keys, clear the property, and carry out any cleaning that forms part of the instruction.
Ready to market
Keys back to your branch, completion photographs to you, and an invoice carrying your reference.
Vacant three-bedroom house, sale agreed
A sale is agreed on an inherited property still holding the previous occupant's contents. The branch holds the keys and the vendor lives some distance away.
The branch provides the address, the property information it holds and the key arrangement. We come back with a scoped quotation.
On completion the keys are returned to the branch with photographs of each room, and the property is ready for the photographer without anyone from the branch having attended.
An illustrative scenario showing how an instruction typically runs. It is not an account of a particular client matter.
Questions we are asked
Before you instruct.
Can you collect the keys from our branch?
Yes, where it is operationally practical. The key arrangement is agreed as part of the instruction, and keys are returned to the branch on completion.
Will the property be ready to photograph, or just empty?
That depends on the scope you instruct. Clearance alone leaves the property empty. Where cleaning forms part of the instruction, the property is prepared so it can be photographed. The quotation sets out which you are getting.
Can you work from photographs rather than a visit?
For many properties, yes. Photographs and a description are often enough to scope the work. Where a property needs further information or an inspection before we can quote firmly, we will say so rather than guess.
What about carpets, white goods and electricals?
These can be included in the instruction. Electrical items are handled under the applicable waste rules and appear on the disposal documentation.
Do you work outside our patch?
We work anywhere in the United Kingdom, from our depot in Barking, east London. Distance appears as its own line on the quotation.
Who is the invoice addressed to?
Whichever is easiest for you — the agency or the vendor. Tell us with the instruction and we will set it up that way, carrying your reference so the two reconcile.
Instruction
Send us a property.
Address, size and how we get the keys. We will come back to you about scope and quotation.